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IMAGE Skincare is not only an exciting, innovative skin care line but is also an exciting place to work. We have positions available throughout the US and within our corporate office located in Palm Beach, FL.

Inside Sales Representative

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 50 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

The Inside Territory Account Sales Representative is responsible for being the main point of contact for all accounts that are currently without a local representative. The Inside Territory Account Sales Representative must handle incoming calls for their territories, ensure accounts are meeting sales quotas, provide educational support to assigned accounts and be able to communicate accounts needs to management.

Duties and Responsibilities :

  • Meet assigned territory sales goals per month by opening new accounts
  • Communicate account information to local territory managers when account is created
  • Schedule trainings with the assistance of Educators
  • Host and instruct launch webinars
  • Adhere to all policies regarding product buy back processes
  • Maintain a positive and professional attitude
  • Handle customer inquiries in accordance with company policy
  • Complete all work according to deadlines assigned by management

Requirements:

  • Must be Licensed Esthetician
  • 3 years of Internal Corporate Sales Experience
  • Proven Track Record of Increasing Sales Volume

Apply Now

 

Brand Manager

Reports to VP of Marketing

Job purpose

IMAGE Skincare is seeking an experienced brand manager who is passionate about uncovering consumer insights, delivering innovative marketing activities and product development. This position reports directly to our VP of Marketing and will be an integral part of our marketing leadership team.

Duties and responsibilities

  • Build brand footprint, brand book and story-telling materials
  • Build consumer target profile
  • Create and Manage marketing calendar
  • Design and launch new products and campaign activations with excellence – in close partnership with all cross-functional teams.
  • Analyze sales data vs marketplace for gaps and opportunities
  • Ability to thrive a dynamic environment, generate strategies to grow market share, increase brand’s reputation, improve customer experience and drive growth
  • Analyze brand positioning and crystalize targeted consumer(s) insights
  • Utilize NPD, Nielsen, Euromonitor, Mintel in brand strategy work
  • Provide vision, mission and goals as well as the marketing strategies to execute them
  • Establish performance specifications, cost and price parameters, market applications and sales estimates
  • Measure and report performance of all marketing campaigns, and assess against goals (AO, ROI and KPIs)
  • Monitor market trends, research consumer markets and competitors’ activities to identify opportunities
  • Oversee marketing and advertising activities to ensure consistency with product line strategy
  • Monitor product distribution and consumer reactions
  • Manage product development process including all product aspects including packaging, design etc.

Qualifications

  • 3 - 5+ years’ proven working experience as brand manager in the skin care field strongly preferred
  • BS/MS degree in marketing or a related field - required
  • Ability to drive for results and leaderships skills
  • Stellar computer skills in Microsoft suite, all social media platforms
  • NPD, Nielsen, Euromonitor, Mintel proficiency
  • Strong understanding of key demographics, how to align with goals
  • Excellent understanding of the full marketing mix
  • Highly creative with ability to think outside of the box
  • Experience in identifying target audiences and devising campaigns that engage, inform and motivate
  • Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
  • Strong analytical skills and data-driven thinking
  • Advanced communication and interpersonal skills
  • Up-to-date with latest trends and marketing best practices
  • Comfortable working with numbers, metrics and spreadsheets
  • Excellent command of the English language

Apply Now

 

Esthetic Care Representative

Reports to: Director of customer relations

Job Purpose

The Esthetic Care Representative is responsible for handling all incoming calls and inquiries from customers. This includes placing orders, upselling, tracking orders, and product usage and product knowledge.

Duties and responsibilities

  • Maintain a positive and professional attitude at all times with customers, co-workers and management
  • Consistently provide each customer with a personal and unparalleled level of service with every call
  • Handle all customer inquiries professionally and within company guidelines
  • Ensure all accounts are documented accurately and accordingly with follow up completed as necessary
  • Complete all work according to deadlines assigned by management
  • Communicate to accounts over the phone any applicable specials or promotions
  • Provide educational support to accounts over the phone and ensure all accounts have their local representative’s contact information

Qualifications

  • Licensed esthetician is preferred but not required
  • Prior sales experience is a PLUS!
  • Prior customer service experience is a PLUS!
  • Prior call center experience is a PLUS!
  • Experience with and/or knowledge of Image Skincare products is a PLUS but not required
  • MUST possess a friendly, courteous and positive attitude

Working conditions

This is a full time exempt status position. Monday through Friday with one hour given for lunch. This schedule may change according to business operation.

Physical requirements

  • MS Word, Excel & Outlook knowledge
  • Scan, fax, & perform internet searches
  • Excellent verbal, written, and electronic communication skills
  • Multi-task, prioritize, possess excellent follow through skills and meet deadlines
  • Able to work independently or as a part of a team environment
  • Strong problem solving and multi-tasking skills

Apply Now

 

Product Development Project Manager

Job Purpose

IMAGE Skincare is seeking an experienced Product Development Project Manager who is dynamic and passionate. This individual will be responsible for coordinating the planning, organization, control, integration, and completion of major product development projects by performing the duties outlined below. The individual will oversee and manage the complete life cycle of major product development projects.

This position reports directly to our VP of Strategy and Operations and will be an integral part of our product development team.

Duties and responsibilities

Creates, tracks, and implements project plans and timelines for product development projects. Works with the VP of Strategy and Operations, and other senior leaders to understand and meet the needs of customers as it pertains to new product development.

  • Attends product development meetings to document, track, and deliver action items.
  • Drives development of new products in collaboration with third-party contributors from ideation to launch.
  • Takes the initiative to identify product development pain points, researching and introducing best-practices and tools to help the product development process operate more efficiently.
  • Creates and implements systems and processes for more seamless, efficient, and error-proof team operations. Recommends the nature and scope of present and future product lines by soliciting input on customer needs and product ideas from both internal and external sources.
  • Assesses market competition by comparing the company's product to competitors' products.
  • Provides source data for product line communications by defining product marketing communication objectives.
  • Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; promptly responding to questions and requests.
  • Collaborates with the supply chain team to plan product availability by reviewing and adjusting inventory levels and production schedules. Introduces and markets new products by developing time-integrated plans with sales, advertising, and production. Proposes product pricing by utilizing market research data, reviewing production costs and anticipating volume.

          Qualifications

          • Bachelor’s degree in a relevant discipline; MBA or other another advanced degree and/or certifications are an advantage
          • At least three (3) years of project management experience in product development, preferably in the personal care products industry.
          • Knowledge of project management best-practices as they relate to product development.
          • Knowledge of project management software.
          • Excellent knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint, Outlook).
          • Knowledge of SAP Business One is an advantage.
          • Basic knowledge of Adobe Creative Suite applications, including Photoshop, Illustrator, InDesign, Acrobat Pro.
          • Knowledge of the marketing department workflow processes and project lifecycles.
          • Astute attention to detail and accuracy.
          • Excellent verbal and written communication and presentation skills along with the ability to persuade and negotiate.
          • Exceptional time management and organizational skills.
          • Excellent analytical skills and the ability to recognize potential problems and solve them as they arise.
          • Strong cross-functional collaboration skills and the proven ability to work effectively with numerous stakeholders and contributors, both internally and externally.
          • Professionalism and team player attitude.
          • Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time.
          • Ability to be flexible and adaptable.
          • Willingness to work occasional late hours, during weekends, or at home as projects reach critical stage.
          • A passion for delivering great work and meaningful results.

          Apply Now

           

          Graphic Design Specialist

          Job Purpose

          Image Skincare is an international skincare brand located in Palm Beach, FL. We are seeking a highly talented, motivated and dynamic Graphic Design Specialist to join our growing creative team.

          This position reports directly to the Creative Director and will primarily assist in the development and design of Website and social media digital assets, but may also be called upon to assist with additional collateral materials including print advertisements, press kits, sales support materials, trade show displays, email marketing graphics, international marketing support materials, and point of sale displays.

          Essential Duties and Responsibilities

          Assists the Marketing Department with the preparation, production, and design of:

          • Digital collateral
          • Social media graphics
          • Brand imagery
          • Digital/print collateral
          • Design/art direction
          • Ideation
          • Photo retouching

                  Qualifications

                  • Proficient in Adobe Creative Suite programs such as Photoshop, InDesign, and Illustrator
                  • Ability to edit video footage to suit digital needs strongly preferred
                  • Skincare experience a plus.
                  • Strong website experience is required
                  • Strong layout and typography skills, with a great attention to detail
                  • Must have excellent time management skills
                  • Ability to meet tight deadlines and take direction
                  • Must have ability to work independently as well as in partnership with the creative team
                  • Please include a link of your website or a digital portfolio if interested in this position

                  Apply Now