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IMAGE Skincare is not only an exciting, innovative skin care line but is also an exciting place to work. We have positions available throughout the US and within our corporate office located in Palm Beach, FL.

International Coordinator

IMAGE Skincare is an internationally operated professional skincare company. We are dedicated to providing our customers with the highest integrity of service, professional products and continuing education in the field of skincare and esthetic procedures. We are currently seeking an administrative coordinator for our International department.

Responsibilities:

  • Invoicing orders and daily communication regarding pending orders
  • Offer basic educational support via phone & email
  • Have a general knowledge regarding international export laws
  • Prepare shipping documents & other documents for import requirements
  • Run monthly sales reports and assist distributors in reaching sales goals
  • Handle digital file sharing of marketing material
  • Assist with the international expansion of Image Skincare into new countries

Requirements:

  • Professional communication skills, both written & verbal
  • Intermediate to Advanced computer skills, namely MS Outlook, WORD and EXCEL
  • Preferably an Esthetician’s License, but passion for skincare & quick learning ability may be considered in lieu of license.
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Information System Analyst

Job purpose

The Information System Analyst is responsible of owning the process, configuration and change management from initial requirements gathering all the way to project implementation. Will also create detailed functional designs, system validation and data management.

Duties and responsibilities

The Information System Analyst is responsible for:

  • Initiate and lead SAP B1 related projects and provide day to day support.
  • Perform SQL database inquires and audit to verify system integrity.
  • Write SQL queries for reports and integration tools.
  • Perform database maintenance for SAP B1 Item Master Data, Business Partner Master Data, Inventory and Warehouse data.
  • Responsible for Master Data creation in SAP B1 and other business applications.
  • Maintain SAP B1 security policies and procedures, including User General Authorization and Roles, license assignment and access monitoring.
  • Maintain detailed documentation of project files and processes.
  • Collaborate with various business units in organization to facilitate implementation of new or improved reporting processes and functions.
  • Define business, financial and operations requirements and system goals working with decision makers and end users.
  • Lead and analyze design sessions in prototyping new systems to enhance business processes, operations and information process flows.
  • Interact with application development staff to coordinate implementation of newly created functions and reports.
  • Conduct in-depth tests for modified and new systems or applications.
  • Assist users in resolving problems and answer questions with minimal supervision.
  • Interpret users’ problems and respond with solutions.
  • Assess and present solutions through use of ERP systems.
  • Maintain current knowledge and understanding of ERP applications and computer hardware operating systems.
  • Interact with IT departments and divisions outside technical contractors working on daily operations or ERP problems.
  • Analyze and develop solutions to meet customer business needs across the SAP B1 landscape.
  • Collaborate with other team member developing applications such as Salesforce.com, Magento, Shopify, OLK, etc.

Qualifications

Information System Analyst must have an advanced knowledge of SAP B1 modules, strong systems analysis skills, and an excellent knowledge of business principles. Programming and problem solving skills. Project management skills are a strong advantage.

Information System Analyst must have at least a bachelor's degree in computer science, information technology, engineering, or a related subject. Advanced knowledge of SAP B1, SQL, HANA, Windows Server, and Networking. Knowledge in WMS systems such as Achieve ONE and SAP B1 WMS. Proficiency in MS Access, MS Excel and other MS products (Visio, Word, Project).

Working conditions

This is a full time exempt status position. Hours of operation are from 9 a.m. until 6 p.m. Monday through Friday with one hour given for lunch. This schedule may change according to business operation.

Physical requirements

While performing the responsibilities of Information System Analyst, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crawl or crouch. Vision abilities required by this job include close vision. The ability to lift up to 50 pounds is needed for this position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

Direct reports

No direct reports required. The Information System Analyst is an individual contributor with team leading requirements.

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Inside Sales

Job Description

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 44 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

The Inside Territory Account Sales Representative is responsible for being the main point of contact for all accounts that are currently without a local representative. The Inside Territory Account Sales Representative must handle incoming calls for their territories, ensure accounts are meeting sales quotas, provide educational support to assigned accounts and be able to communicate accounts needs to management.

Duties and Responsibilities :

  • Meet assigned territory sales goals per month by opening new accounts
  • Communicate account information to local territory managers when account is created-Schedule trainings with the assistance of Educators
  • Host and instruct launch webinars-Adhere to all policies regarding product buy back processes-Maintain a positive and professional attitude
  • Handle customer inquiries in accordance with company policy
  • Complete all work according to deadlines assigned by management

Requirements:

  • Must be Licensed Esthetician
  • 3 years of Internal Corporate Sales Experience-Proven Track Record of Increasing Sales Volume

Employee Perks:

  • No travel-Bonus Incentives-Full Benefits-Opportunity for Growth
  • Benefits Available (after completion of 60 day Introductory Period)
  • Health, dental, and life insurance-Employee corporate discount program (ex: discounted entertainment tickets)
  • PTO (Paid Time Off)
  • 401K
  • Paid Holidays

Compensation:-Paid Training-Bi-weekly payroll

*Drug free workplace

Job Type: Full-time

Required experience:

  • Experience: 3 years
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Corporate Educator

Job Description:

Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 44 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.

Mandatory Qualification: Must be a licensed Esthetician to be considered for position

Responsibilities:

  • Collaboration with the company’s National Director of Education
  • Classroom and webinar instruction
  • Creating and defining course curriculum and objectives
  • Treatment demonstrations
  • Travel to company events nationwide including nights and weekends - up to 50% of the time.

Qualifications:

  • Current Esthetician license 5+ years clinical skincare experience
  • Experienced in training, education, or possess related presentation skills.

Required experience:

  • Experience: 5 years
Apply Now

 

Head of Consumer Marketing and Ecommerce

The Head of Consumer Marketing and Ecommerce is responsible for leading all aspects of developing, implementing, managing and growing our direct-to-consumer channel (including ecommerce). The role is responsible for setting short and long term marketing objectives for the direct-to-consumer channel and for driving annual revenue growth to meet our financial plan. This role is accountable for knowing the brand’s consumer deeply in order to create engaging brand experiences. Key responsibilities will include digital advertising, social media promotional management and strategy as well as managing internal and external resources to develop compelling digital consumer content. This role will lead the direct-to-consumer ecommerce channel including graphic design, marketing and business analytics, e-mail campaigns, user experience, customer adoption of online ordering and web tool usage and site-related vendor management. This role is also responsible for the annual and long-term planning including alignment and articulation of brand strategy and tactics to deliver annual and long-term objectives.

  • Collaborate with marketing team to develop content that drives online revenue and customer engagement
  • Oversee and drive ROI via online marketing strategies to enhance customer experience and successfully attract and retain customers.
  • Manage and motivate a team to help develop objectives, set goals maintain and grow consistently high performance levels to drive department and company success
  • Stay abreast with emerging ecommerce technology trends, evaluate business opportunities, recommend and execute new project initiatives
  • Develop and deliver regular reports on website metrics and benchmarks to company leadership
  • Develop and execute integrated marketing programs that include SEO, email marketing, and paid search
  • Demonstrate strong business acumen and collaboration skills to liaise with cross functional teams including IT, marketing, sales, operations, product development, and customer service
  • Highly strategic thinker who is able to balance short term business plan with the long term vision needed to advance in the changing B2B health care supplies industry.
  • Leverage available data and insights to develop merchandising, marketing, promotional, product optimization recommendations, loyalty, conversions and basket value

Qualifications

Minimum Requirements

  • 6+ years of marketing experience and 4+ years of ecommerce experience
  • 2+ years managerial experience

Critical Skills

  • Previous experience with developing and managing B2B and/or B2C ecommerce marketing
  • Demonstrated ability to manage web site analytics tools
  • Solid understanding of advanced web design and engineering (UX/UI, HTML, CSS)
  • Strong understanding of eCommerce and eProcurement platforms, content management systems (CMS) and IT technology required
  • Proven ability to drive consumer engagement and conversion through social media
  • Experience in partnering with cross-functional teams and or agency partners is required
  • Excellent communication, presentation, collaboration and influencing skills
  • Strong knowledge of developing and implementing email marketing, SEO, and paid search programs
  • Excellent Microsoft Excel and PowerPoint skills
  • Experience in Consumer Packaged Goods (CPG), Personal Care, Skincare or Beauty is preferred

Additional Knowledge & Skills

  • Google analytics
  • Magento
  • SAP

Education

  • 4-year bachelor degree required
  • MBA or Masters in Marketing preferred

Physical Requirements

  • General Office Demands
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Esthetic Care Representative

Reports to: Director of customer relations

Job Purpose

The Esthetic Care Representative is responsible for handling all incoming calls and inquiries from customers. This includes placing orders, upselling, tracking orders, and product usage and product knowledge.

Duties and responsibilities

  • Maintain a positive and professional attitude at all times with customers, co-workers and management
  • Consistently provide each customer with a personal and unparalleled level of service with every call
  • Handle all customer inquiries professionally and within company guidelines
  • Ensure all accounts are documented accurately and accordingly with follow up completed as necessary
  • Complete all work according to deadlines assigned by management
  • Communicate to accounts over the phone any applicable specials or promotions
  • Provide educational support to accounts over the phone and ensure all accounts have their local representative’s contact information

Qualifications

  • Licensed esthetician is preferred but not required
  • Prior sales experience is a PLUS!
  • Prior customer service experience is a PLUS!
  • Prior call center experience is a PLUS!
  • Experience with and/or knowledge of Image Skincare products is a PLUS but not required
  • MUST possess a friendly, courteous and positive attitude

Working conditions

This is a full time exempt status position. Monday through Friday with one hour given for lunch. This schedule may change according to business operation.

Physical requirements

  • MS Word, Excel & Outlook knowledge
  • Scan, fax, & perform internet searches
  • Excellent verbal, written, and electronic communication skills
  • Multi-task, prioritize, possess excellent follow through skills and meet deadlines
  • Able to work independently or as a part of a team environment
  • Strong problem solving and multi-tasking skills
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